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Reviews
Nazeer Farooqui
5 January 2026
on Google
3.5/5 – Outstanding Service from Start to Finish except Financial Matters!
I recently hired HW Movers for my furniture move within Riyadh City, and I couldn’t be happier with the experience. From the moment they arrived, the team was punctual, professional, and extremely careful with every item. They handled all my furniture — including large, delicate pieces — with great care and efficiency. One of my glass cabinet was turning out to be an impossible task to be moved without break and the Manager (Hassan) personally visited shops to ensure smooth movement and his team delivered the impossible with utmost care. One glass rack was broken which I had to repair from my pocket, even though Hassan promised that he will pay for it.
What impressed me was their attention to detail, positive attitude, and how well they coordinated everything. They wrapped, loaded, and unpacked everything smoothly, making the entire move stress-free.
They truly go above and beyond to ensure customer satisfaction. I would recommend them strongly but financial matters are to be handled more efficiently.
Edited Part after 2 months: One thing to ensure is that do not pay whole amount if there is anything broken or any task is left to be completed. I paid SR300 from my pocket and I was promised that I will get that money back but after continuous chasers and calls for two months, the money was never repaid. Hence, I paid more than the agreed amount. The service was good but financial matters were not perfect. I will edit this part if I get the money.Read more
I recently hired HW Movers for my furniture move within Riyadh City, and I couldn’t be happier with the experience. From the moment they arrived, the team was punctual, professional, and extremely careful with every item. They handled all my furniture — including large, delicate pieces — with great care and efficiency. One of my glass cabinet was turning out to be an impossible task to be moved without break and the Manager (Hassan) personally visited shops to ensure smooth movement and his team delivered the impossible with utmost care. One glass rack was broken which I had to repair from my pocket, even though Hassan promised that he will pay for it.
What impressed me was their attention to detail, positive attitude, and how well they coordinated everything. They wrapped, loaded, and unpacked everything smoothly, making the entire move stress-free.
They truly go above and beyond to ensure customer satisfaction. I would recommend them strongly but financial matters are to be handled more efficiently.
Edited Part after 2 months: One thing to ensure is that do not pay whole amount if there is anything broken or any task is left to be completed. I paid SR300 from my pocket and I was promised that I will get that money back but after continuous chasers and calls for two months, the money was never repaid. Hence, I paid more than the agreed amount. The service was good but financial matters were not perfect. I will edit this part if I get the money.Read more
OMAR TILLAWI
5 December 2025
on Google
Lacks punctuality — arrived three hours late.
There was furniture damage, and the owner showed no concern whatsoever.
They advertise the service as “insurance included,” but when damage actually occurs, the owner refuses to honor the insurance coverage and threatens that if you try to claim thru authorities, he will deduct that from his workers salaries, using them as shields.
Would not recommend dealing with them at all.
There was furniture damage, and the owner showed no concern whatsoever.
They advertise the service as “insurance included,” but when damage actually occurs, the owner refuses to honor the insurance coverage and threatens that if you try to claim thru authorities, he will deduct that from his workers salaries, using them as shields.
Would not recommend dealing with them at all.
Issa Alqwasmi
30 November 2025
on Google
Very disappointing experience. Several of my furniture pieces were damaged, and despite their claims, there was no insurance coverage. They also lacked punctuality, arriving more than three hours after the scheduled time. Would not recommend
fayyaz ahmed
19 August 2025
on Google
Excellent service from HW Movers... The team handled all items with care, and moved everything efficiently.
They wrapped everything securely, loaded and unloaded quickly. Clear communication, fair pricing, and a positive, can-do attitude.
They were friendly & professional.
Highly recommended.
They wrapped everything securely, loaded and unloaded quickly. Clear communication, fair pricing, and a positive, can-do attitude.
They were friendly & professional.
Highly recommended.
Nick Ch
28 July 2025
on Google
The moving crew was professional and courteous. Their service attitude was excellent, and they handled the disassembly and reassembly with great care. The whole experience was smooth and satisfying. Highly recommended!
